Shipping & Refund Policy
Thank you for shopping with Geekusworld.
1. Shipping Information
We process and ship orders directly from our facility.
- Processing Time: Orders are typically processed within 1–3 business days after payment confirmation.
- Shipping Time: Delivery times may vary depending on the destination. Estimated delivery is typically 7–15 business days.
- Shipping Fees: Shipping costs (if applicable) will be displayed at checkout before completing your order.
Please note that delays may occur due to customs, holidays, or unforeseen circumstances.
2. Order Tracking
Once your order has been shipped, you may receive a tracking number via email (if available) to monitor delivery status.
3. Refunds & Returns
We accept returns and refund requests under the following conditions:
- Items must be unused and in their original packaging
- Requests must be submitted within 14 days of delivery
To request a return or refund, please contact us via email with your order details.
4. Non-Returnable Items
Certain items may not be eligible for return, including:
- Opened or used food products
- Items damaged due to misuse
- Products not in original condition
5. Refund Process
Once your return is received and inspected:
- Approved refunds will be processed within 5–10 business days
- Refunds will be issued to the original payment method
6. Shipping Costs for Returns
Customers may be responsible for return shipping costs unless the item is defective or incorrect.
7. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will arrange a replacement or refund where applicable.
8. Contact Us
If you have any questions regarding shipping or refunds, please contact us:
Email: [email protected]